Shipping policy

Shipping & Delivery Policy

Last Updated: September 4, 2026

Thank you for shopping with Faithly~Designed. We want your order to arrive safely and as quickly as possible. Please review the information below before placing your order.

Processing Time

Most Faithly~Designed products are prepared or made after an order is placed.

Our typical processing time is:

3–5 business days

Processing time may be longer during:

Holidays
Sales
Product launches
High-volume periods
Custom or personalized orders

Processing time is separate from shipping transit time.

Business days generally do not include weekends or recognized holidays.

Shipping Time

Once your order has been processed and shipped, estimated transit time is generally:

3–7 business days

Actual delivery times may vary depending on:

Shipping carrier
Destination
Weather
Holiday volume
Transportation delays
Other circumstances outside our control

Shipping estimates are not guaranteed delivery dates unless specifically stated otherwise.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on the order and destination.

Rates may vary depending on:

Number of items
Package size
Package weight
Shipping destination
Carrier service

Any free-shipping promotions or thresholds will be clearly stated on the website when available.

Order Tracking

When your order ships, you will receive a shipping confirmation email with tracking information when tracking is available.

Please allow time for the carrier's tracking system to update after your shipment is accepted.

Incorrect Shipping Address

Customers are responsible for entering a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order.

If you notice an address error before shipment, contact us as soon as possible.

We cannot guarantee that changes can be made after an order has entered production or fulfillment.

If a package is returned because the customer provided an incorrect or incomplete address, additional shipping charges may apply before the order is resent.

Lost, Delayed, or Missing Packages

Carrier delays may occur after a package leaves Faithly~Designed.

If tracking shows your package as delayed, please allow a reasonable amount of time for the carrier to update the status.

If tracking shows the package as delivered but you cannot locate it, please:

Verify the shipping address
Check the delivery area
Check with household members
Check with neighbors
Contact the shipping carrier

If the package still cannot be located, contact Faithly~Designed and we will assist with reasonable next steps.

Damaged Packages

If your order arrives damaged, please contact us promptly.

Please provide:

Your order number
Clear photographs of the damaged item
Photographs of the packaging
A brief description of the issue

We will review the situation and provide an appropriate resolution in accordance with our Return & Refund Policy.

Multiple-Item Orders

Orders containing multiple products may occasionally ship in separate packages.

If this happens, you may receive more than one tracking number.

Custom and Personalized Orders

Custom or personalized products may require additional processing time.

Any extended processing timeframe will be communicated when applicable.

Shipping Delays

If Faithly~Designed is unable to ship your order within a promised timeframe, we will provide any notice, cancellation opportunity, or refund required by applicable law.